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FAA Level 2 Award in First Aid for Mental Health (RQF)


This 6-hour qualification course provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Our most popular Mental Health first aid course, learners will know how to recognise and manage stress and understand the impact of substance abuse. They will also learn about the first aid action plan for mental health and be able to put it in place and know how to implement a positive mental health culture in the workplace.


This course will gain a learner a qualification awarded by First Aid Awards. FAA are an Awarding Organisation regulated by Ofqual and SQA Accreditation. The qualification sits on the Regulated Qualifications Framework (RQF) and the Scottish Credit and Qualifications Framework (SCQF). The qualification is assessed through a written assessment paper which the learner must successfully pass to be awarded the qualification.

Course benefits

Approximately, one in four people in the UK will suffer from a common mental health issue at work, every year. That’s a sobering statistic—it’s likely that an employee you know needs health and wellbeing support.

Being proactive and knowing the ways to provide that support, will raise awareness of mental health at work and also gain actionable and practical skills which will help those around you.  Buddy offers Mental Health First Aid training from Level 1-3.

Course content

  • What is First Aid for Mental Health?
  • Defining mental health and why people develop conditions
  • Identifying mental health conditions
  • Providing advice and starting a conversation
  • How to recognise and manage stress
  • Substance Abuse
  • What is a First Aid action plan and to implement one effectively
  • How to implement a positive mental health culture in the workplace

Course materials

Certificate upon completion which is valid for up to three years (dependent on if assessment is passed)


Other information

This is a classroom-based course, get in touch if you wish to discuss a virtual zoom course or alternatively, please see our range of online learning courses which are on-demand and can be accessed at any time.



What you need to know

What Level of learning is right for you?

Level 1: This introductory qualification course offers the primary teachings to understand first aid mental health training. It will offer an insight into how to signpost, and what the role of a mental health first aider entails.

Level 2: This is one day qualification course and is suitable for anyone wanting to feel more confident supporting others and gain awareness. You will know how to signpost appropriately and gain an understanding in a range of mental health conditions. This course is our most popular for workplace training in environments such as offices and shared workspaces.

Level 3: This comprehensive two-day qualification course offers an in-depth overview and will increase your knowledge around a variety of mental health issues including stress, depression, anxiety, and schizophrenia.  After completion of this course, a mental health first aider you will feel confident as a first responder in crisis situations and know how to guide someone towards appropriate support. This course is most popular for more senior members of a team including supervisors and managers.

Team Training

Buddy can also visit your site to complete this training course.   If you have multiple team members looking to enrol on one of our classroom-based courses, please see our bespoke training page.  We are nationwide and can teach up to 12 learners on-site at a time. Please get in touch with a member of our team for our current availability and quotation.

Course Pricing

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Buying a course for your whole team?

Looking to train multiple members of staff? We offer multi-learner discount for teams.

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“Terry came to visit my team on-site, and it was an incredibly informative and interactive food hygiene course. Terry delivered the information with passion and made the whole team feel relaxed and ready to learn, it was, without doubt, the best delivery of a food hygiene course.”
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Resources Made For You!

Our resources are updated regularly to ensure that our learners are consistently gaining the most recent and valuable knowledge in our specialist industries.

The Lifesaving Knowledge Every Parent Needs: Paediatric First Aid

The Ultimate Guide to Mental Health Awareness Training

First Aid at Work Training Course: Empowering Employees with Life-Saving Skills

We Have Rebranded!

We are excitied to announce that Buddy has rebranded to GetBuddy.

Same great courses under a new brand!