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Fully Accredited Courses
Rated 4.8/5 on FindCourses
Money Back Guarantee
Fully Accredited Courses
Rated 4.8/5 on FindCourses
Money Back Guarantee
Our Customer Service online course can be used as part of an induction for new starters in your business. It could also be used as a refresher training course for staff and managers. The course offers learners the knowledge they need to understand what is meant by good customer service and how to deliver an exceptional experience for every customer they interact with. This course is not industry-specific and can be completed by any employee no matter the level of seniority within the business.
From the basic principles of customer service to understanding and anticipating customers wants and needs, the course breaks information into engaging and interactive modules.
Course Modules
The course is useful for staff, managers and apprentices in any role which is customer-facing within any business or industry.
What you need to know
Our online courses can be accessed on multiple platforms including tablets, desktops or laptops (excluding mobile devices). All you need is an internet connection.
Please note: Once purchased, you will receive login details in a separate email from your order confirmation. Please check your inbox and your junk mail.
This online course does not provide a qualification itself but does meet mandatory training requirements for this level of learning.
You will receive a certificate immediately upon completion of the course. This certificate may be printed and used as evidence that you have been trained to the appropriate level.
Looking to train multiple members of staff? We offer multi-learner discount for teams.
Providing High Quality And Enjoyable Experiences Across The UK.
A talented team is the core to a successful learner experience. Our Buddies are constantly building on their expansive knowledge to bring you the latest course materials. We stay ahead of the curve so that you can too!
Our resources are updated regularly to ensure that our learners are consistently gaining the most recent and valuable knowledge in our specialist industries.
Buddy Training is a trusted and accredited partner for some of the UKs leading organisations and industry bodies.
We are excitied to announce that Buddy has rebranded to GetBuddy.
Same great courses under a new brand!